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Uninstall Play Store updates Sometimes the problem is not with your credentials but the Play Store itself. Simply remove your Google account The error may simply be a sign-in issue, which sometimes occurs when the Play Store is updated. Download an app using your mobile browser This workaround bypasses the malfunctioning Play Store app completely. If the above steps did not work, it means that there is a problem with your Play Store files.

Cache files tend to be the most prominent cause of bugs and the most efficient method is to clear them. When you clear the cache, it removes temporary files that are used to make your apps go faster.

This will not affect any of your files and you may only notice your Play Store loading slower for a while. To remove the Play Store cache, follow the instructions below. Open the Play Store and check if the error has gone away. If it has not, you will have to clear your Play Store data. Clearing data will cause all of your Play Store data to be erased, essentially resetting it into a fresh app. You will lose all your permissions, notifications settings, and others for the Play Store.

To clear your Play Store data, follow the above instructions, but select Clear Storage instead. If the bug is still persisting after this, we recommend trying syncing again to see if it goes away. Performing a sync may not have overridden the cache files, so it is worth it to try again. The solutions listed above should have fixed your error. Bugs can be annoying to deal with, but the majority of them are also very easy to fix.

All it takes is a bit of patience and research and you will have your problems sorted in no time. The Google Play Store should automatically keep your apps up to date for you. Detailed Instructions.

For instructions, click the link for your browser below. Internet Explorer: Answer Safari: Answer If you continue to encounter the same error, or if you are using Firefox or Chrome, please allow cookies. Allowing Cookies Cookies on your browser may be blocked. Requested By Who requested this article? This information will be used in the event an article is under review.

I have factory reset multiple times, but it keeps happening. Im using a samsung tablet s2 and my google version is Nevermind google just moved the uninstall updates button some where else ignore my comment. Please click here if you are not redirected within a few seconds. Mobility News E-Bikes. Uninstalling updates rolls Google Play back to its default version. You should see your Gmail where the blank white line is. Open Settings , tap Apps and then select All apps.

Scroll to find Google Play Store and tap to open. Tap on Storage and cache. Tap on Clear cache or Clear storage You can try just clearing the cache first, if you like, but clearing data will clear the cache as well.

Clearing the cache works as a solution for many people. Try it! Did you know you could install apps on your phone using your computer's browser? The last resort: factory reset One user tried everything and still couldn't get rid of the error message. This article was updated in July Older comments have been retained. Liked this article? Share now! Thanks for signing up! Almost done! Check your email to confirm your subscription.